shopperpolt.blogg.se - Gilroy lululemon outlet

Collaboration and Teamwork: Works productively with and supports others to achieve goals seeks partnerships and diverse perspectives.Guest Experience: Enjoys working and connecting with, understanding, and helping guests.Integrity/Honesty: Behaves in an honest, fair, and ethical manner.Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.Team lead role indirectly responsible for subset of store employees on the floor or as delegated by Store Manager.Perform work in accordance with applicable policies, procedures, and laws or regulations.Understand and adhere to people safety policies and procedures to maintain a safe work environment.Ensure team uses in-store technology to support store operations and provide positive guest experiences.Assign Educators cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.Manage product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.Open and close the store in accordance with the opening and closing checklists.

Review business data and metrics to evaluate progress toward goals and determine if adjustments are warranted.Collaborate with team members to ensure optimal guest experience and support store operations.Establish supportive and productive relationships with all team members.Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.

Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.

Resolve guest feedback and address guest concerns or escalations to make it "right" for guests.

Provide technical product education by articulating the value and benefit of the product.

Interact with and assess guests’ unique needs to provide customized, effective purchase and return solutions and support.

Support team members (e.g., leading by example or coaching) with ensuring a great guest experience that values guests’ time, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options).

Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.

Develop, maintain, and disseminate product and general company knowledge through appropriate communication channels.

Provide team members recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.

Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.

Key Leaders leverage key performance indicators and metrics to prioritize responsibilities while adapting to day-to-day business adjustments and challenges. Key Leaders are responsible for leading by example and providing support to Educators, facilitating an outstanding guest experience in the store, and overseeing all operations of the retail floor. The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest (i.e., customer) experience every day. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As a company, we focus on creating positive change to build a healthier, thriving future.

We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits.